South Africa Accommodation

Serena Hotels - Realizing tourism potential in an environmentally sensitive manner

The Serena selection of luxury resorts, safari lodges and hotels includes some of the most evocative, exotic and enchanting destinations in the world.  The Serena Group comprises a collection of 32 luxury resorts, safari lodges and hotels, which are located in East Africa (Kenya, Tanzania, Rwanda, Uganda and Mozambique) and Southern Asia (Pakistan, Afghanistan and Tajikistan).  The Serena service profile guarantees unprecedented luxury, extensive amenities and unrivalled warmth of personal attention.

Treasuring our heritage

Tourism is about people, and the Serena Hotel group believes in introducing its visitors to the real character of their hosts. Both East Africa and southern Asia offer unusually complex and colourful ethic tapestries, featuring a charismatic mix of peoples ranging from the scarlet-cloaked Maasai, to the vibrant Baluch people of southeast Pakistan. This heritage is, however, fragile; and in order that it may be both preserved and nurtured for the future, Serena believes that the benefits of tourism must be shared with the local community.

Portfolio: Serena Hotels

Mozambique

• Polana Serena Hotel

Kenya

• Nairobi Serena Hotel
• Serena Beach Hotel & Spa
• Mara Serena Safari Lodge
• Amboseli Serena Safari Lodge
• Samburu Serena Safari Lodge
• Sweetwaters Tented Camp
• Serena Mountain Lodge
• Kilaguni Serena Safari Lodge
• Ol Pejeta House, Nanyuki-Kenya
• Rwanda
• Kigali Serena Hotel
• Lake Kivu Serena Hotel

Tanzania

• Zanzibar Serena Inn
• Arusha Mountain Village
• Ngorongoro Serena Safari Lodge
• Serengeti Serena Safari Lodge
• Lake Manyara Serena Safari Lodge
• Kirawira Tented Camp
• Mbuzi Mawe Tented Camp
• Mivumo River Lodge

Serena Awards and Accolades

Serena Hotels is proud to display the following list of travel industry awards and accolades which they have had the honour of accepting over the past three years.

2009

Virgin Holidays WORLD TRAVEL MART, LONDON Awards
Best Africa Hotel, Silver Award Serena Beach Hotel & Spa
East Africa’s Most Respected Company Awards
2nd Most Respected Company in Uganda         ,
Kampala Serena Hotel, a member of the Leading Hotels of the World
3rd Most Respected Company in Rwanda, Kigali Serena Hotel.
Condè Nast Traveller MAGAZINE Annual ‘100 Best Hotels’
9th position in Africa
Kirawira Luxury Tented Camp, member of the Small Luxury Hotel of the World
-     28th position in Africa Samburu Serena Safari Lodge              -
-     34th position in Africa Mara Serena Safari Lodge
-     43rd position Africa Serena Mountain Lodge
-     45th position in Africa Ngorongoro Serena Safari Lodge
-     47th position Africa Serengeti Serena Safari Lodge
-     49th position in Africa Amboseli Serena Safari Lodge
SAGA AWARDS 2009
Good Food 2 Rosettes Award Sweetwaters Tented Camp
Twende & TN MAGAZINE –Quest for the Best Awards
Best City Hotel in Kenya Nairobi Serena Hotel, member of the Leading Hotels of the World
Best City Hotel in Uganda Kampala Serena Hotel, a member of the Leading Hotels of the World
Best Country Hotel in Tanzania Serena Mountain Village, Arusha
Best Tented Camp in Tanzania Kirawira Luxury Tented Camp, a member of the Small Luxury Hotels of the World
World Travel Awards 2009
Africa’s Leading Green Hotel  Nairobi Serena Hotel, a member of the Leading Hotels of the World
Kenya’s Leading Hotel Nairobi Serena Hotel, a member of the Leading Hotels of the World
Tanzania’s Leading Safari Lodge Ngorongoro Serena Safari Lodge
SGS International Certification for Food Safety and Hygiene
Kigali Serena Hotel
Nairobi Serena Hotel

2008

Skal International Ecotourism Award, Corporate Establishments Category
TPS Serena Hotels
East Africa’s Most Respected company in Rwanda
3rd Most Respected Company in Rwanda, Kigali Serena Hotel
Twende & TN MAGAZINE–Quest for the Best Awards
Best Business Hotel in Kenya Nairobi Serena Hotel, a member of the Leading Hotels of the World
Best Business Hotel in Uganda Kampala Serena Hotel, a member of the Leading Hotels of the World
Best City Hotel in Kenya Nairobi Serena Hotel, a member of the Leading Hotels of the World
Best City Hotel in Uganda Kampala Serena Hotel, a member of the Leading Hotels of the World
Best Country Hotel in Tanzania Serena Mountain Village, Arusha
Tourism for Tomorrow Awards
TPS Serena Hotels, finalist in the Global Business Category
African Investor Award
Kampala Serena Hotel, a member of the Leading Hotels of the World
World Travel Award
The following properties were recognized at the prestigious 13th Annual World Travel Awards Ceremony held in Germany:
Africa's Leading Hotel Brand Serena Hotels
Africa's Leading Green Hotel Nairobi Serena Hotel, a member of the Leading Hotels of the World
Mozambique's Leading Hotel Polana Serena Hotel
Tanzania's Leading Hotel Ngorongoro Serena Safari Lodge
Tanzania's Leading Resort Zanzibar Serena Inn, a member of the Small Luxury Hotels of the World
Tanzania's Leading Safari Lodge Lake Manyara Serena
TRAVEL & LEISURE MAGAZINE – “World’s Best Awards”
Kirawira Luxury Tented Camp, a member of the Small Luxury Hotels of the World
Sweetwaters Tented Camp
Amboseli Serena Safari Lodge
Lake Manyara Serena Safari Lodge
Serengeti Serena Safari Lodge